Power XL Air Fryer Troubleshooting: 6 Problems with Solutions

When it comes to cooking appliances, the Power XL Air Fryer is a popular choice among home chefs for its ability to create delicious and healthy meals with ease. However, like any kitchen gadget, it can sometimes encounter issues that may hinder your cooking experience. As a culinary enthusiast with extensive experience in using air fryers, I’ve encountered and overcome various troubleshooting challenges with the Power XL Air Fryer. In this article, I’ll share my tips, insights, and solutions to common problems that you may encounter while using this appliance.

1. Air Fryer Not Turning On

Solution 1: Check power connection and ensure the air fryer is properly plugged in.

One of the most common issues is the air fryer not turning on. Before assuming there’s a malfunction, check the power connection. Make sure the air fryer is securely plugged into a functioning power outlet. Sometimes, a loose connection can prevent the appliance from powering on.

Solution 2: Verify if the power outlet is functioning correctly.

If you’ve confirmed that the air fryer is properly connected, check if the power outlet is functioning correctly. Plug in another device to ensure it receives power. If the outlet is faulty, you may need to use a different outlet or consider using an extension cord.

Solution 3: Inspect the power cord for any damage or loose connections.

Inspect the power cord for any signs of damage, such as frayed wires or exposed insulation. Ensure that the cord is securely attached to the air fryer and the power outlet. If you notice any issues with the power cord, it’s crucial to contact customer support for assistance or consider getting a replacement cord.

Solution 4: Try using a different power outlet or extension cord to rule out electrical issues.

If you suspect an electrical issue, try using a different power outlet or an extension cord to eliminate any potential problems with the current power source. Sometimes, the outlet itself may have a faulty connection, which can prevent the air fryer from turning on.

Solution 5: Contact customer support if the problem persists.

If none of the above solutions work, it’s time to reach out to customer support or the manufacturer. They can provide further guidance and assistance in diagnosing and resolving the issue. Remember to provide them with the necessary details, such as the model number and a description of the problem, to facilitate the troubleshooting process.

2. Uneven Cooking or Food Not Crisping Properly

Solution 1: Ensure the air fryer basket is not overcrowded, allowing proper air circulation.

One of the keys to achieving evenly cooked and crispy results is to avoid overcrowding the air fryer basket. When the food is too tightly packed, the hot air cannot circulate properly, leading to uneven cooking and lackluster crispness. Give the ingredients enough space to allow the air to flow freely around them.

Solution 2: Shake or toss the food in the basket during cooking for even browning.

To promote even browning and crispy texture, consider shaking or tossing the food in the basket during the cooking process. This ensures that all sides of the food come into contact with the hot air, resulting in a more uniform and desirable outcome. Just be careful when shaking or tossing to avoid any accidental spills or burns.

Solution 3: Preheat the air fryer before adding the food for more consistent results.

Preheating the air fryer before adding your ingredients can make a significant difference in the cooking process. By allowing the air fryer to reach the desired temperature before cooking, you ensure that the food starts cooking immediately, resulting in more consistent and predictable results. Preheating typically takes around 3 to 5 minutes, depending on the model.

Solution 4: Adjust the cooking time and temperature as per the recipe or food being cooked.

Each recipe and type of food may require different cooking times and temperatures. It’s essential to follow the specific instructions provided in the recipe or adjust the settings based on your experience. Remember, air fryers cook food faster than traditional methods, so keep an eye on the cooking progress to avoid overcooking or undercooking.

Solution 5: Consider flipping the food halfway through the cooking process.

For certain foods, flipping them halfway through the cooking process can help achieve even browning on both sides. This is especially true for items like chicken wings or fries. Use tongs or a spatula to gently flip the food, being cautious not to damage the non-stick coating or lose any coating or breading.

3. Smoke or Odor Coming from the Air Fryer

Solution 1: Clean the air fryer thoroughly, including the basket, tray, and interior surfaces.

A common cause of smoke or odor is a buildup of oil or food residue inside the air fryer. Regular cleaning is essential to prevent these issues. After each use, allow the air fryer to cool down and then clean the basket, tray, and interior surfaces with warm soapy water. Rinse thoroughly and dry before using it again.

Solution 2: Remove any excess oil or food residue that may be causing the smoke or odor.

If you notice smoke or odor during cooking, it may be due to excess oil or food residue that hasn’t been properly cleaned. Take extra care to remove any leftover oil or food particles from the cooking surfaces, heating element, and fan area. A clean air fryer will not only prevent smoke but also improve the overall cooking performance.

Solution 3: Check if the air fryer is placed on a stable, level surface.

Ensure that the air fryer is placed on a stable and level surface. If it’s wobbling or not positioned correctly, it may affect the airflow and cause smoke or odors. Double-check the placement and adjust it if necessary. A stable air fryer not only promotes better cooking but also reduces the risk of accidents.

Solution 4: Avoid using excessive oil or fatty ingredients that may cause smoke.

Using excessive oil or cooking fatty ingredients can lead to smoke or burning smells. Air fryers are designed to cook with little to no oil, so be mindful of the amount you use. Consider using a brush or spray bottle to lightly coat the food with oil or opt for oil-free recipes for a healthier and smoke-free cooking experience.

Solution 5: Consider using alternative cooking methods for particularly oily foods.

While air fryers are versatile, some foods that are naturally high in fat or produce excessive oil may not be the best fit for this appliance. Instead, consider alternative cooking methods like baking, grilling, or traditional frying for such dishes. This way, you can still enjoy your favorite treats without the risk of smoke or unwanted odors

4. Error Messages on the Display

Solution 1: Refer to the user manual for specific error codes and troubleshooting instructions.

When encountering error messages on the display, the user manual is your best friend. It provides detailed information about each error code and offers step-by-step troubleshooting instructions. Refer to the manual corresponding to your Power XL Air Fryer model to understand the specific error message and how to resolve it.

Solution 2: Check if any components or accessories are not properly attached or inserted.

Sometimes, error messages can occur if certain components or accessories are not correctly attached or inserted. Ensure that the air fryer basket, tray, and any other removable parts are properly positioned. Additionally, make sure the cooking pan or drawer is fully closed and locked into place before starting the cooking process.

Solution 3: Power cycle the air fryer by unplugging it for a few minutes and then plugging it back in.

Power cycling the air fryer cansometimes resolve minor glitches or software-related errors. To do this, simply unplug the air fryer from the power outlet and wait for a few minutes. Then, plug it back in and see if the error message clears. This action essentially resets the system and can help resolve temporary issues.

Solution 4: Reset the air fryer to its default settings.

If power cycling doesn’t resolve the error message, you can try resetting the air fryer to its default settings. Look for the reset button or instructions in the user manual for your specific model. By performing a reset, you restore the air fryer to its original factory settings, eliminating any potential settings-related issues.

Solution 5: Contact customer support or the manufacturer for further assistance if needed.

If the error message persists or if you’re unsure about how to resolve the issue, it’s best to reach out to customer support or the manufacturer for further assistance. They have trained professionals who can provide guidance specific to your situation and offer expert advice on how to troubleshoot and fix the problem.

5. Non-Stick Coating Peeling or Damaged

Solution 1: Avoid using abrasive materials or harsh cleaning agents that can damage the coating.

To prolong the lifespan of the non-stick coating, it’s crucial to use gentle cleaning methods. Avoid using abrasive materials, such as steel wool or harsh cleaning agents that can scratch or damage the coating. Opt for mild dish soap and a soft sponge or cloth for cleaning the non-stick components.

Solution 2: Hand wash the non-stick components with mild soap and a soft sponge.

When cleaning the non-stick components, hand washing is generally recommended. Use warm water, mild dish soap, and a soft sponge to gently clean the basket, tray, and any other removable parts. Rinse thoroughly and dry them completely before reassembling and using the air fryer again.

Solution 3: Do not use metal utensils or sharp objects that may scratch the coating.

Metal utensils and sharp objects can easily scratch or chip the non-stick coating. Instead, opt for silicone or wooden utensils when cooking and serving food in the air fryer. These materials are gentle on the coating and help prevent any potential damage.

Solution 4: Consider contacting customer support or the manufacturer for replacement parts or warranty claims.

If you notice significant peeling or damage to the non-stick coating, it may be time to consider getting replacement parts or making a warranty claim. Contact customer support or the manufacturer to inquire about the availability of replacement components or explore warranty options for a resolution.

Solution 5: Use silicone or wooden utensils to prevent further damage.

To protect the non-stick coating and prevent any further damage, switch to silicone or wooden utensils when cooking in the air fryer. These materials are non-abrasive and gentle, ensuring that the coating remains intact and in good condition for a longer period

6. Excessive Noise During Operation

Solution 1: Ensure the air fryer is placed on a stable surface and not touching other objects.

A stable surface is essential for minimizing noise during operation. Make sure the air fryer is placed on a stable countertop or table and that it’s not in direct contact with other objects. Vibrations or movements caused by an unstable placement can lead to excessive noise.

Solution 2: Check if any loose parts or accessories are causing the noise.

Inspect the air fryer for any loose parts or accessories that may be causing the noise. Gently wiggle and test each component to ensure they are securely attached. Pay close attention to the basket, tray, and other removable parts. Tighten or reposition any loose elements to reduce noise.

Solution 3: Verify if the noise is within the normal operating range by comparing it with the user manual.

Every air fryer model has its own noise level during operation, and some noise can be considered normal. To determine if the noise is within the expected range, consult the user manual that came with your Power XL Air Fryer. It should outline the typical sounds and noise levels you can expect during operation.

Solution 4: Contact customer support if the noise is unusually loud or persistent.

If the noise is unusually loud, persistent, or sounds abnormal compared to the expected operating noise, it’s best to contact customer support or the manufacturer for assistance. They can provide guidance on potential issues and advise you on the best course of action to resolve the noise problem.

Solution 5: Consider regular maintenance, such as cleaning and lubricating moving parts, to reduce noise.

Regular maintenance can help reduce noise levels in your air fryer. Clean the air fryer thoroughly, removing any debris or food particles that may be causing friction or interference. Additionally, consider lubricating the moving parts, such as the fan or motor, as recommended in the user manual. This can help ensure smooth operation and minimize noise.

As a home chef and culinary enthusiast, troubleshooting common issues with the Power XL Air Fryer is crucial for maintaining optimal performance and enjoying a seamless cooking experience. By following the tips and solutions provided in this article, you’ll be well-equipped to handle common problems that may arise while using this versatile kitchen appliance.

Remember, if you encounter persistent issues or if you’re unsure about how to resolve a problem, don’t hesitate to reach out to customer support or the manufacturer. They are there to assist you and provide expert guidance tailored to your specific situation. Happy air frying and may your culinary adventures be filled with delicious and healthy meals!


In conclusion, troubleshooting the Power XL Air Fryer is essential to maintain its optimal performance. By addressing common issues and following the tips provided, you can enjoy seamless and delightful cooking experiences. Embrace the versatility and convenience of your air fryer, and let your culinary creativity soar. Don’t be afraid to step out of your comfort zone and try new recipes. Your Power XL Air Fryer is here to support you every step of the way on your culinary journey.

Now, go ahead and get cooking with confidence, knowing that you have the knowledge and solutions to tackle any troubleshooting challenges that may come your way. Enjoy the delights of air frying and savor the flavors of your culinary creations.

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